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Library client survey 2017: What did you think? Infographic text

What did you think?

What your responses told us

Things you like best about the library:

  • Library staff provide accurate answers to your enquiries
  • You can get help from library staff when you need it
  • When you are away from campus, you can access the library resources and services you need
  • Access to library information resources has helped you to be successful at university
  • Self service facilities such as self check loans, requests and renewals meet your needs

You'd like us to:

  • Anticipate your learning and research needs
  • Better promote library services
  • Ensure the items you're looking for are on the shelf
  • Provide additional spaces for group work
  • Make it easier for you to access online resources on your mobile device

You rated us:

7.96 out of 10 for Communication, compared to 7.62 in 2014

8.23 out of 10 for Service Delivery, compared to 8.07 in 2014

8.16 out of 10 for Facilities and Equipment, compared to 7.98 in 2014

8.32 out of 10 for Information Resources, compared to 8.33 in 2014