Users occasionally encounter problems inserting or editing in-text citations, where either:

• in-text citations shift up in the document, or
• after editing an in-text citation, the cursor 'jumps' to another location in the document

Both problems may be caused by a corrupt citation, or group of citations in the document.  This corruption can usually be fixed by identifying corrupt citations and removing them.

The following Clarivate Analytics™ Knowledge base (KB) articles provide detailed step-by-step instructions that may help resolve these problems:

• Citations shifted up in the document
• Jumping cursor, “the range cannot be deleted” or other problems while formatting