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Using Your Readings and Resources List: FAQ's and Contacts

Leganto Frequently Asked Questions

Q. Can I still access my readings in Primo Search?

A. You may be used to looking in Primo for your subject readings, by searching with your subject code. The eReserve & Reserve option will still be available in Primo (see video below), but your Leganto reading list is a better place to access these readings for several reasons:

  • Your Leganto reading list is organised in Modules or Weeks, making it easy to keep on track with readings.
  • Your Leganto reading list contains all your readings in the one handy place.

Q. Can I use Leganto on a mobile device?

A. Yes. Leganto offers the same modern look, feel and user-friendly experience on all devices - computers, mobile devices, smart phones and tablets.

Q. I am having some issues using Internet Explorer, which browser should i use?

A. Leganto works best in Firefox and Chrome. Internet Explorer, Microsoft Edge and Safari browsers are incompatible with Leganto software at this stage. Accessing a reading list from Interact in Microsoft Edge will return the error message "Response code: 400 failed OAuth check". Please use another browser in this case.

Q. I am using Firefox or Chrome and I still can't access my readings and resources list from my Interact 2 site, what should I do?

A. Clearing your internet browser cache and cookies will often solve access issues with websites. Follow the instructions from Chrome to do this. For Firefox follow the instructions to clear cache, and then clear cookies. For assistance contact us at the library.

Q. How do I report a broken Library link?

A. When you access the full record of an item (by clicking on the title of the reading), you will see a Report broken link to the Library link - use this to let the library know about links that don't work. If you need further assistance, please contact us at the Library.

Q. When I click on an journal article or eBook record in my Leganto reading list, why do I see multiple links to the resource?

A. Sometimes a journal article may be held in several Library databases, and all the available sources are linked to in Leganto. It doesn't matter which one you use, you will be taken through to the correct article. For eBook chapters, there may be two links listed; one is for the eBook as a whole, and one is for the specific chapter.

Q. I still have questions about Leganto. Who can I contact to ask?

A. The Library is always here to help you through any issues. Simply contact us and we'll be happy to help you.

Charles Sturt University acknowledges the traditional custodians of the lands on which its campuses are located, paying respect to Elders, both past and present, and extend that respect to all First Nations Peoples.

Charles Sturt University is an Australian University, TEQSA Provider Identification: PRV12018. CRICOS Provider: 00005F.