Responding to your feedback
Thank you everyone who participated in the 2014 library client survey
You gave us some much appreciated feedback on what you value from the library
We heard you!
This Library guide has been put together so you can see what we are working on to make your library experience at CSU even better.
Why do we survey you?
Every two years we run a Client Satisfaction survey to find out what library services are really helping you in your study, research or work and what library services you need us to improve.
Our performance is benchmarked and ranked on an overall average performance against approximately other Australian and New Zealand university libraries.
We use feedback from this survey to improve our existing services and facilities so that you can study and research more effectively.
What is included in this guide?
This guide presents the things you thought we did well, where we could do better, and how we have responded. The results of this survey reported here relate to the CSU library website and associated services, and the campus libraries at Albury-Wodonga, Bathurst, Dubbo, Orange, Port Macquarie and Wagga Wagga.
Our latest improvements