Whether you are studying on campus or via distance, help is never far away. Library’s friendly staff are approachable both on campus and online.

Feel free to chat in real time to a Librarian using our Live Chat service or on the phone by calling your support team on 1800 808 369. Or you might like to send an email by completing our form (replies within one working day).

Get to know our team of Indigenous Support Librarians, but don’t forget that all Library staff are there to assist you.

Our students



Name: Adele Miles Adele Miles

Phone: 02 6582 9380


Campus: Port Macquarie


Hi, I'm Adele and I work at the Port Macquarie Campus of CSU as an Information Librarian. I am so lucky having this job in such a beautiful part of New South Wales in a brand new library!

I grew up and went to university in Sydney but then met my husband whose entire family lives in Port Macquarie. I eventually succumbed to pressure and we moved up here where we raised our two kids and have never looked back! I love my early morning beach walks and the holiday feel of the town.

Most of my library experience has been working in a hospital library, so it has been great fun to be able to help students in such a wide range of subject areas over the past couple of years. Our campus is still quite small so I feel like I know most of the students at least by sight and I really love helping them to find a path through all the information out there.


Name: Ellen QuiltyEllen Quilty

Phone: 02 6933 2366


Campus: Wagga Wagga


Hi, I’m Ellen. I moved to Wagga from Perth at the start of 2016 to take up a position at CSU. It was a big move but I’m really enjoying the ‘tree change’ and regional lifestyle.

I’ve been working in libraries since I was 15. I started my career working at a large metropolitan library in Perth, shelving books on weekends and in the afternoons after school. While I was studying library and information management, I worked as a student librarian and helped run early childhood literacy programs including story time and rhyme time. This was great fun! After graduating from University, I worked at the State Library of Western Australia. I really liked helping clients discover the many treasures in the State heritage collection.

I’m a big believer in lifelong learning and enjoy helping students with their assignments. Feel free to drop in and see me at the Wagga library or to give me a call.

Jeanette DayName: Jeanette Day

Phone: 02 6051 9298

Campus: Albury-Wodonga


Hi - I'm Jeanette. I grew up in the country around north-east Victoria, climbing trees and playing down the river and I still enjoy spending a lot of time outdoors with my husband, three children and dog.

It's taken me a long time to find what I really wanted to do but it's funny how things sometimes come together. I started off primary teaching and then decided to do a librarianship course by distance education. Getting assignments done with a young family was sometimes tricky and I often seemed to have hassles with technology so I know how it feels to juggle the challenges of distance education at times.

I then worked in adult education for some years before starting at Charles Sturt University in 2003. I work in Information Services at Albury Campus Library and a big part of my job is to help students who email, call up, or message us with questions about how to get the resources they need for their studies. I really enjoy being in a learning environment.


Name: Kylie ClarksonKylie Clarkson

Phone: 02 6338 4528


Campus: Bathurst


Hi, I’m Kylie. I grew up in a small town in central west NSW, where everyone knows everyone else’s name. When I finished school, I moved away to go to Uni and it was a massive adjustment. Going days without seeing a familiar face from home was daunting for me, but I persevered, and eventually I graduated with a science degree.

Years later, after starting a family, I realised that I hadn’t been enjoying the work I’d been doing in laboratories, and I decided to retrain as a librarian. It was instantly a good fit, and I loved the course. I studied through CSU by distance to fit around my family commitments. It was challenging to make enough time to get everything done, but it was such a great feeling when I finally completed my course.

Now, I’m back at CSU, working as a Librarian in the Information Services team in Bathurst. It’s a great joy to experience university education from the other side of the desk. 


Name: Bec FabryRebecca Fabry

Phone: 02 6365 7592


Campus: Orange


Hi, I'm Bec. I was born and grew up in Orange and after moving around for a few years I'm now back in Orange working for the CSU Library. I work part time, when I'm not at work I have 4 young kids to look after. I've also been studying Library & Information Management through CSU for the last few years. 

I'm an Information Librarian working at the CSU Orange Campus Library; I help students who have questions about how to use the Library & how to find information for their assignments. I have worked for the CSU Library, in lots of different roles for about 15 years. Before working for CSU Library I worked for a TAFE Library in Sydney.

Name: Terra Starbird

Phone: 6885 7359


Campus: Dubbo


Hi, I'm Terra. I grew-up in a city in the far North, known as Ottawa, the capital of Canada. I spent my childhood outdoors in all seasons; canoeing and bush walking in the short summer months and skiing, tobogganing, ice skating and building snow forts over the long winter. While I sometimes do miss the snow and people of my home country, I have made Australia my home. I live in a small town in the Central West with my husband and daughters.

I was the first person in my family to complete university, with my Journalism degree. I travelled to Australia for one year and fell in love with the land, the sun, the food and the people, so much so that I never left. That was fifteen years ago. I love living in the country and am proud to work for a university that provides a world-class education, with all the benefits of living in the countryside.

In Australia, I completed a double degree, Bachelor of General Studies and a Bachelor of Teaching by distance while I raised my children. Getting assignments done while sleep-deprived or stopping study to draw a picture of a cat was my daily reality. After completing my teaching qualification, I decided to return to university to complete an Education Masters in Teacher Librarianship.

 A big part of my job is helping students find books or resources they need for assignments, explaining academic jargon and helping with referencing. Please feel free to get in touch with any questions about how get what you need for your studies.



Help from a Librarian